At Zensha Decor, we are committed to delivering your home textile products safely, efficiently, and on time. Please review our shipping policy to ensure a smooth shopping experience.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
  
• Custom or bulk orders may take longer depending on design and quantity.
  
• You will receive a confirmation email once your order has been processed and shipped.
  

Shipping Methods & Delivery Time

• Standard shipping: 5–10 business days (domestic)
  
• Express shipping: 2–5 business days (domestic)
  
• International shipping: 7–21 business days (depending on destination)
  
• Delivery times may vary based on location, customs clearance, or unforeseen delays.
  

Shipping Charges

• Shipping charges are calculated at checkout based on order weight, size, and destination.
  
• Free shipping may apply on selected bulk or promotional orders.
  

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
  
• Use this tracking number to monitor the status of your delivery.
  

Damaged or Lost Shipments

• Please inspect your package upon delivery.
  
• In case of damage or missing items, contact our support team at info@zenshadecor.com within 48 hours.
  
• We will assist with replacement or resolution promptly.
  

Returns & Exchanges

• Shipping policy works in conjunction with our Return & Refund Policy.
  
• For details on returns, replacements, or refunds, please refer to the Returns section on our website.
  

At Zensha Decor, we prioritize safe packaging, timely delivery, and customer satisfaction. Your home textiles are shipped with care to ensure they arrive in perfect condition.