Frequently Asked Questions (FAQ)
What products does Zensha Decor offer?
We offer a wide range of high-quality home textiles, including aprons, table cloths, table runners, placemats, kitchen towels, napkins, oven mitts, and cushion covers.
Where is Zensha Decor located?
Our headquarters is at:
B-37 Block B, Sector 60, Noida, Uttar Pradesh – 201301, India.
Do you offer worldwide shipping?
Yes! We deliver our products across the globe with reliable and secure shipping services.
What is your return and refund policy?
- Returns accepted within 14 days of delivery for unused items in original packaging.
- Damaged or defective items are replaced or refunded.
- Refunds are processed to the original payment method within 7–10 business days.
Can I cancel my order?
Orders can be canceled within 24 hours of placing the order. Contact our support team promptly to cancel.
How can I track my order?
After shipping, you will receive a tracking number via email to monitor your order status.
Are your products customizable?
Yes! We offer custom designs and embroidery options for bulk orders. Please contact us for details.
How do I care for my home textiles?
- Machine wash cold or hand wash recommended.
- Avoid bleach and harsh chemicals.
- Air dry or tumble dry on low heat to maintain durability and colors.
Do you provide bulk order discounts?
Yes, we offer special pricing and discounts for bulk and wholesale orders. Contact our team to discuss your requirements.
How can I contact Zensha Decor?
📧 Email: sales@zenshadecor.in
📞 Phone: +91 9776465592
🕘 Business Hours: Monday–Saturday, 09:00 AM – 06:00 PM
